Shipping & Delivery

Last updated: August 27, 2026.

Destinations and costs

XFORZA's initial launch is planned for Italy. A product can be ordered only when it is shown as available. Enabled destinations, the delivery method and the total cost are shown before the order is submitted.

We do not promise free shipping until the supplier route has been verified. If free shipping is offered, this will be shown clearly on the product page or at checkout.

Processing and delivery

Orders are prepared after payment authorization. Estimated times depend on the product, availability, destination and carrier and are shown before purchase when available.

Unless a different deadline has been agreed or stated, delivery must take place without undue delay and no later than 30 days after the contract is concluded. If this is not possible, we will contact the customer and apply the remedies required by consumer law.

Tracking

When available, the tracking link is sent to the email address used at checkout. It may take some time for the carrier to post the first update.

Delivery address

The customer must provide a complete and correct address. If you notice an error, contact us immediately through the Contact page. We cannot guarantee changes after fulfillment has started.

Taxes, duties and customs charges

The total price and any charges applicable to the destination are communicated before the order is submitted. For routes involving importation, the treatment of VAT, duties or other charges depends on the selected fulfillment method and will be verified before the product is made available.

Lost, delayed or damaged parcels

The seller remains responsible for delivery under applicable law. If tracking shows an unusual delay, the parcel is marked delivered but cannot be found, or it arrives damaged, contact us with your order number and, where useful, photos or videos.