Frequently asked questions
What does XFORZA sell?
XFORZA offers practical travel and lifestyle essentials designed to make everyday routines simpler. Product specifications and included accessories are listed on each product page.
What are the PackVac dimensions?
PackVac measures approximately 40 × 25 × 20 cm. Airline cabin-baggage limits vary by carrier, route and fare, so always check your airline’s current rules before travelling.
Where do you ship?
Free standard shipping is available to Italy and EU countries. For selected destinations outside the EU, available shipping methods and charges are shown at checkout.
How long will delivery take?
Delivery time depends on the product, destination and carrier. Tracking information is sent after dispatch so you can follow the shipment.
How can I track my order?
After your order is dispatched, you will receive a tracking number by email. Enter it on our Track Order page. If the first update is not yet visible, allow the carrier time to scan the parcel.
What is the return policy?
Eligible returns follow the terms in our published Return Policy, including the 14-day withdrawal period described there. Please review the policy and contact us before sending an item back.
Can I change or cancel an order?
Contact us as soon as possible with your order number. We will help when we can, but changes or cancellations cannot be guaranteed once processing or fulfilment has begun.
How can I pay?
Available secure payment methods are shown at checkout. Options can vary by device, location and the payment methods enabled for your order.
How do I contact XFORZA?
Use the Contact page and include your order number when your request concerns an existing purchase. This helps us assist you faster.